Classifying small businesses is a challenging task because of the many parameters involved here. Comparisons are not easy as various countries have different categorizations. But it generally boils down to the quantum of net assets, sales, and the number of employees. In the past, these were generally family-owned enterprises with a limited work-force of between 5 to 20 employees. The whole ecosystem was generally informal with basic financial records and a capital base consisting of borrowings from friends and relatives.
With time, the definition of such customers has expanded many times over, and today, they have all the trappings of any modern industry though limited in scale and scope. Specialized financing establishments offering financing and a good credit score, a must for large enterprises and customers, are often given the goby.
The customer financial requirements of SME customers are usually specific to a particular scenario and stage of the business cycle. In the initial stages, they heavily depend on informal channels of funding through short-term loans and the promoters’ savings. Immediate cash flow crunch is met from temporary lines of credit to plug the gaps. As they increase sales, they need other financial products, including long-term debt.
Financing companies use long-term lending to cross-sell other products that are mainly fee-based.
Apart from these conventional lending sources, financing establishments also offer customized financial products to their high-profit customers.
Generally, a financing company relies on the customers’ creditworthiness, and a variety of tools are used to conclude. A major part of the evaluation is assessing the small business’s financial history through records, including cash flow statements, balance sheets, and inventory turnover, debt structure, sales, and the credit rating of the people running the business. The prevailing market conditions of that industry are also taken into account. Lenders prefer business organizations that have earnings after expenses to cover debt obligations.
These are some of the factors that are taken into account for the credit evaluation of customers.
A small business is also likely to offer financing to one customer or more. They are provided consumer financing against purchases to increase sales. However, such customer financing is governed by the Federal Trade Commission that assures non-discrimination.
Many customers need funds but cannot meet the strict requirements of traditional banks. For them, several customer financing options are ideal for customers and small businesses.
The CDFIs’ main difference with banks is that the credit score is not focused on whether the customers are fiscally responsible. They also do not stress too much on collateral to secure the loans and consider other assets not owned by the company.
Convertible debt is a very effective customer financing option, obtained from a group of investors. The agreement is that after the customer is established, the borrowing will be converted to equity. The borrower has to give over some control over the business when the investor converts the borrowings to equity by triggering an option.
Venture capitalists (VCs) are a group of investors who specialized in customer financing. In the agreement with the borrower, this consumer financing is against a part of the ownership of the customer’s business. The extent of ownership is based on the valuation of the enterprise and the amount of customer financing extended. Depending on this type of financing company, it is ideal for customers and micro-businesses as they do not have to offer physical collateral to the venture capitalists as a lien against the loan sanctioned.
The relationship of a borrower with this type of consumer financing group is not purely financial. Venture capitalists are professionals and experts in their respective fields and can advise a customer about the intricacies of running a business.
A non-conventional financing institution has a lot to offer in customer financing. This includes market credibility, setting up the required infrastructure to increase sales and profitability, and offering comprehensive business guidance.
Any registered financing company with statutory approval to offer customer financing and consumer financing can be in this field. However, before providing financing to your customers, you should take the necessary precautions and carefully evaluate its sales and profit figures, the balance sheet, and cash flows. You have to exercise caution for unsecured loans as in the event of a default, and you will have no assets of the customer to fall back on for recovery.
As a business that has received customer financing from a lender, you, too, can, in turn, offer financing to your customers. This can offer to finance products purchased from you, which the customer has to pay back in equated installments. You have rights reserved to call back the loan at any time in case of a stoppage of timely repayments by the customer. For consumer financing, you have rights over the product and can seize it in the event of non-repayment.
Customer financing options for business organizations have many variables. You have to carefully evaluate the creditworthiness of the customer and study the financial statements. Check out the customers’ credit card liability as that will be a debt that will affect your payment plan. The key to any plan is the cardinal rule of “ability to pay.” If the net earnings cover the net outflow, you can safely offer funds to the customer.
You can provide interest-free credit for any business, but you should at least be sure about getting the principal back. For this to happen, you should study the balance sheet, sales, profit figures, and the customers’ ability to repay the amount. To cover your expenses, you can charge service fees too.